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Tenant hub

We’re committed to providing better service to our tenants and our landlords. If there’s anything you need that you can’t find here, please contact us.

Are you needing urgent after hours maintenance in your place?


Renter Maintenance FAQ

What is considered emergency maintenance?

If you are experiencing any of the following emergencies during office hours, please follow this link to lodge your maintenance. If it is outside the office hours, please contact the following tradespeople directly.

  • Burst water service
  • Broken or blocked toilet
  • Dangerous electrical fault
  • Failure or breakdown of the gas
  • Electricity or water issues
  • Gas leak
  • Serious roof leak
  • Flooding or flood damage
  • Serious storm or fire damage

Emergency after hours contacts

Plumbers: Remedy Plumbing
p: 0480 124 664


Storm damage: State Emergency Services (SES)
p: 132 500


Glazier: BCI Glass
p: 0411 551 262

Electricians: Briggs Electrical
p: 0412 361 203


Locksmiths: ASAP Locksmiths
p: (03) 9510 3151