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Tenant hub

Our Tenant Hub Tool

We’re committed to providing better service to our tenants and our landlords. If there’s anything you need that you can’t find here, please contact us.

Are you needing urgent after hours maintenance in your place?


Renter Maintenance FAQ

What is considered emergency maintenance?

If you are experiencing any of the following emergencies during office hours, please follow this link to lodge your maintenance. If it is outside the office hours, please contact the following tradespeople directly.

  • Burst water service
  • Broken or blocked toilet
  • Dangerous electrical fault
  • Failure or breakdown of the gas
  • Electricity or water issues
  • Gas leak
  • Serious roof leak
  • Flooding or flood damage
  • Serious storm or fire damage

Our Tenant Hub is a multifaceted tool that aims to make the life of a tenant easier, more connected, and more enjoyable, while also providing efficiency and streamlined processes for property managers and landlords.

Emergency after hours contacts

Plumbers: C.H. Building
p: Jared 0437 312 153 or Charlie 0408 393 767

Storm damage: State Emergency Services (SES)
p: 132 500

Glazier: BCI Glass
p: 0411 551 262

Electricians: C.H. Building
p: Ben 0431 116 434 or Charlie 0408 393 767

Make Safes: C.H. Building
p: Charlie 0408 393 767