Stronger together – solving, supporting, succeeding.
At Besser+Co. Real Estate, these values are more than words; they are the principles that guide our actions, decisions, and interactions.
We are not just a team; we are a community united by these shared values, committed to making a positive impact in everything we do.
We are not just another real estate service; we are a service business that strives to rival all others.
OUR VALUES
| CUSTOMER SERVICE | We’re dedicated to delivering exceptional customer service — always aiming to exceed expectations and create memorable experiences. |
| LOYALTY | At our core is a deep sense of loyalty — to our team, our clients, and our partners. We build lasting relationships founded on respect, reliability, and shared success. |
| CAN-DO ATTITUDE | We embrace challenges with optimism and resilience, turning obstacles into opportunities through our proactive, can-do approach. |
| OPENNESS | We champion a culture of transparency and inclusivity, where diverse perspectives are valued and every voice is encouraged to help shape our innovative journey. |
| TEAMWORK | Teamwork isn’t just a concept — it’s how we operate. We recognise the power of collective effort and celebrate each individual’s contribution. Together, we achieve far more than we ever could alone. |
CAREER
CAREER PROGRESSION See Stages of Growth and Career Progression from below table
| CAREER CHANGING TRAINING | PETER GILCHRIST
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JOSH PHEGAN
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| SUPPORT | We have these departments supporting you
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OTHER DETAILS | |
| PHYSICAL OFFICE | Level 2/ 102-108 Toorak Road South Yarra |
| TECHNOLOGY AND TOOLS |
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| MEETING RHYTHMS |
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THE STAGES OF GROWTH
| TYPE | EARLY STARTER SURVIVAL 1 | BREAKTHROUGH FROM BEING AN AGENT TO BEING A BUSINESS IN A BUSINESS | EMERGING TO A TEAM 2 | TEAM OF TALENT 3 | SUPER TEAM 4 | |
|---|---|---|---|---|---|---|
| NUMBER OF PEOPLE 1 | 1 | 2 | 3 | 4+ | ||
| GROSS COMMISSION INCOME* | $0-$300,000 | $300,000-$600,000 | $600,000-$2,000,000** | $2,000,000-$10,000,000** | ||
| NUMBER OF TRANSACTION | 0-30 | 30-60 | 60-90 | 90-250 | ||
| KEY SKILLS TO BUILD | Market knowledge basic prospecting and listing presentation | Listing lead sources, systems for customer experience, handling objections | Systems-listing, prospecting, negotiating, team training and growth | People | ||
| KEY ISSUE FOR GROWTH | Managing time and energy | $0-$300,000 | $0-$300,000 | $0-$300,000 | ||
| % OF THE INDUSTRY | 81% | $0-$300,000 | $0-$300,000 | $0-$300,000 |
* Based on an average fee of $10,000
** Higher average fee with a higher average sale price
CAREER PROGRESSION
PROPERTY MANAGER > SALES
| TYPE | RECEPTION | LEASING | BDM |
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| SALARY BRAND | Band 1 | Band 1 | Band 2 |
| BIG 3 |
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| SKILLS TO TEST |
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| TIME IN ROLE | 6 months to a year | 1-3 years | 1-5 years |
| TRANSACTIONAL VOLUME | – | 100 properties | 150 properties per year |
| TYPE | CLIENT SERVICES ASSISTANT | SALES ASSISTANT | CO-AGENT | SALESPERSON WITH TEAM | DIRECTOR |
|---|---|---|---|---|---|
| SALARY BRAND | Band 2 | Band 2 and 3 | Band 3 | Band 4 | Band 5 |
| BIG 3 |
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| SKILLS TO TEST |
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| TIME IN ROLE | 1-5 years | 1-2 years | 2-5 years | 5 years | 5 years |
| TRANSACTIONAL VOLUME | 0-150 deals | 50-200 deals | 200-500 deals | 500+ deals | 750+ deals |
Your first 90 days in sales
| Day 1 – 30 | Build the foundations with our comprehensive onboarding program:
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| Day 31 – 60 | Establish a learn it all rhythm with ongoing sessions
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| Day 61 – 90 |
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